Contact information
We're Here to Help
At Hoodora, we value every customer and are committed to providing responsive, professional, and friendly support.
Whether you have questions before placing an order or need assistance after your purchase, our customer service team is always happy to help.
Company Information
Store Name
Hoodora
Website
Business Address
1482 5th Ave W
Vancouver, BC V6H 4G3
Canada
Customer Support Email
Telephone
(204) 997-9551
Customer Support Hours
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)
Saturday
10:00 AM – 4:00 PM (Pacific Time)
Sunday & Public Holidays
Closed
How We Can Help
Our customer support team can assist you with:
- Product information
- Order status updates
- Shipping inquiries
- Tracking assistance
- Returns and refunds
- Exchange requests
- Payment questions
- General customer support
Response Time
We strive to respond to all inquiries within 24 business hours.
During holidays, promotional events, or periods of unusually high demand, response times may be slightly longer.
Before Contacting Us
To help us resolve your inquiry quickly, please include:
- Your full name
- Order number (if available)
- Email used for purchase
- A detailed description of your question
- Photos or supporting documents (if applicable)
Providing complete information helps us assist you more efficiently.
Our Commitment
Customer satisfaction is at the heart of everything we do.
We continuously work to improve our products, services, and shopping experience while maintaining transparent communication and dependable support for customers around the world.
Thank you for choosing Hoodora.