Terms of service

Welcome to Hoodora. These Terms of Service govern your use of hoodora.xyz and all purchases made through our website.

By accessing or using our website, you agree to these Terms.

1. Acceptance of Terms

By visiting our website, creating an account, or placing an order, you agree to comply with these Terms of Service and all applicable laws and regulations.

If you do not agree with these Terms, please discontinue use of our website.

2. Website Use

You agree to use our website only for lawful purposes.

You agree not to:

  • Violate any applicable law.
  • Attempt unauthorized access to our systems.
  • Interfere with website functionality.
  • Upload harmful software or malicious code.
  • Misrepresent your identity.
  • Use our content without permission.

Any misuse may result in suspension or termination of access.

3. Product Information

We strive to ensure that all product descriptions, images, sizing information, and pricing are accurate.

However, slight differences may occur due to:

  • Screen color settings
  • Lighting conditions
  • Manufacturing updates
  • Fabric variations

These minor differences do not constitute product defects.

4. Pricing

All prices displayed are subject to change without prior notice.

We reserve the right to:

  • Correct pricing errors
  • Cancel incorrectly priced orders
  • Modify promotions
  • Discontinue products at any time

Taxes and customs duties may apply depending on your country.

5. Orders

We reserve the right to refuse or cancel orders if:

  • Fraud is suspected
  • Payment cannot be verified
  • Inventory becomes unavailable
  • Pricing errors occur
  • Shipping restrictions apply

If payment has already been collected, a full refund will be issued.

6. Payments

We accept secure payment methods offered through our checkout.

Payment information is processed using encrypted technology through trusted third-party payment providers.

Hoodora does not store your complete payment card information.

7. Shipping

We provide free worldwide shipping.

Estimated delivery time is 7–10 business days, although actual delivery may vary due to:

  • Customs inspections
  • Weather conditions
  • Carrier delays
  • Public holidays
  • High seasonal demand

Estimated delivery times are not guaranteed.

8. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

By placing an order, you acknowledge that you have reviewed and accepted that policy.

9. Intellectual Property

All website content including:

  • Logos
  • Branding
  • Graphics
  • Product photography
  • Website design
  • Written content

is the property of Hoodora or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used commercially without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Hoodora shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Website use
  • Product use
  • Delivery delays
  • Technical interruptions
  • Third-party services

Our maximum liability shall not exceed the purchase price of the affected order.

11. Third-Party Services

Our website may contain links or integrations with third-party services.

We are not responsible for the content, policies, or practices of external websites.

Users should review the policies of those providers independently.

12. Privacy

Your use of our website is also governed by our Privacy Policy regarding the collection, storage, and processing of personal information.

13. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Updated versions become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Canada, without regard to conflict of law principles.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

Hoodora

Website: https://hoodora.xyz

Email: support@hoodora.xyz

Phone: (204) 997-9551

Business Address:

1482 5th Ave W

Vancouver, BC V6H 4G3

Canada